Want to be ready when business calls?
The unified Avaya Phone Systems from Central Technologies will improve your team’s communication and productivity, streamline customer service and more for your business.
Avaya’s unified communications solutions help businesses boost employee productivity, enhance customer service, and lower expenses by utilising a system architecture that makes it easier to manage complex communication networks.
It’s perfect for trade, service, industrial and commercial enterprises looking for a simple, cost-effective unified phone system to save time, energy and money on their communications which need to be flexible, practical and easy to use.
Avaya Phone Handsets
Simplicity
A phone system that is adaptable, user-friendly, and enhances voice quality.
Connectivity
Integrating with current business applications and encouraging mobility through allowing workers to feel connected.
Cost-Efficiency
Reduce your phone costs and avoid relying on a single provider by adopting open standards.
Avaya Phone Systems
The Avaya IP Office Phone System is the Number 1 solution for small to medium sized companies worldwide.
If you want a fantastic solution then Avaya IP Office needs to be on your shortlist. The Avaya IP Office is competitively priced providing great value for money, dependability as well as cost-saving features whether you’re a small business or a multinational company. The system is flexible, scalable and has a wide range of applications that allow you to choose the ones that meet your needs.
Central Technologies also provides video conferencing, printers and other business solutions. Get in touch with us today!
Phone Solutions for All Workers
Basic User Solution
The Basic User solution is for users who just need basic communication functions. They can make and receive calls, place calls on hold, access limited voicemail, transfer calls, and more with this plan. The Basic User Solution is also suitable for phones in your facility’s common walk-up areas such as lobbies, waiting rooms, and cafeterias.
Office Worker Solution
The Office Worker Solutions puts office workers in command of their own communications. Users obtain a number of time-saving functions to speed communication and accessibility, whether in the main office, remote/satellite facility, or working from home. They can click to call, IM, check the status of their coworkers’ phones (do not disturb, away), access corporate directories, and more right in the desktop applications they’re already using such as web browsers, Microsoft Outlook or Lync.
Power User Solution
The IP Office Power User Solution extends on the Office Worker application to allow employees to be as productive as possible in any environment or situation.
Users can use a laptop, iPad device, iPhone, or Android smartphone to exchange voice or video calls, conduct and control audio conferences, view coworkers’ presence, instant message with individuals inside and outside the organization, and much more.
Receptionist Solution
The Avaya IP Office Receptionist solution has an easy to use PC platform that provides a visual indication of incoming calls and call status throughout the company. Receptionists can route calls quickly and accurately with a mouse click by having visual access to everyone’s phone status – who’s busy, on the phone, or away from their desk.
The IP Office SoftConsole software, which comes with the Receptionist Solution, lets a single receptionist or operator handle calls for single-site offices and even multiple locations, helping to assure prompt and professional service.
We are your Business Partner
Delivering the quality products you expect, with dedicated personalised service you can rely on.
Full-Service Internet, Phone System, Mobile & NBN Specialists for Small, Large and Enterprises. Trusted Advisors with Diversification Serving Businesses from the Gold Coast to Toowoomba Since 2006.
Avaya Phone System Solutions
With over 20 years of experience in the telephone industry, our technicians will give you the right solution to suit your individual needs. As an authorised Avaya Partner specialising in installations and repairs for Avaya Phone Systems Brisbane, we pride ourselves on providing the right technology solutions for each of our customers.
With a range of industry-leading solutions from Avaya, we’ll talk you through the benefits and potential cost savings for your business.
Central Technologies also provides video conferencing, printers and other business solutions. Get in touch with us today!
Key Capabilities of Avaya IP Phones
Flexible Deployment
The IP Office supports on-premises, cloud, and hybrid configurations with the flexibility to migrate between them when the time is right for you.
Applications designed to save money
You can simplify support and cut expenses by using the Bring Your Own Device (BYOD), audio and video conferencing, and voice and instant messaging features.
Out-of-the-box applications integration
You can embed communications in the applications that you already have such as Salesforce, Google, Microsoft Office 365 and Skype for Business.
Peace of Mind
IP Office's highly dependable and secure architecture minimizes security concerns, toll fraud, and downtime through a more robust design that has been tested in over 635,000 businesses.
All-in-one Communications and Collaboration
The Avaya Equinox experience combines voice, video, messaging, conferencing, and scheduling into a single application that may be used on any device from anywhere.
Complete mobility solutions
IP Office's intuitive tools and apps keep your employees connected, productive, and reachable whether they're on the road, working remotely, or simply at a different location.
Distinctive Customer Contact
Integrated voice, webchat, email, FAX, and reporting capabilities in the Avaya IP Office allow even the smallest contact centre to handle complex and satisfying client interactions.
Scalability (5 to 3,000 Users)
Avaya IP Office grows alongside your business, allowing you to scale as it expands. Up to 3,000 users and up to 150 networked locations can be supported.
Avaya Phone System Installation and Support
Central Technologies are your business accredited partner and provide the complete phone system installation and support services for businesses from the Gold Coast to Toowoomba.
Our Avaya phone system installation and support services deliver seamless integration into your business which is why they are in high demand.
We can help you with all your Avaya business phone needs. Whether it’s installation or troubleshooting, our team is here to provide support for all of your business communications.
Frequently Asked Questions
Computer Telephony Integration (CTI) means that the Avaya Phone Systems can communicate by phone, messages, and video with other peripheral computer applications. TAPI is the most common language used in this technology.
A great example of this is- Let’s say you have a database of clients, and an existing or previous client calls your business. If their details are in your database, TAPI will automatically display their details on your screen, so that your staff already know who they are before they even pick up the phone, making them feel more welcomed and special.
The Avaya small business phone system and VOIP system is a one-stop phone, video and message system solution to make complex communication networks in your business simpler.
Using this system in your business, you’ll be able to unify your company’s and employee’s communications, plus reduce costs irrespective of where your employees or customers are and what device they are using, all from one main business hub.
Without knowing your specific business needs and the current phone systems you have in place, determining how much an Avaya small business phone system will cost isn’t practical.
The Central Technologies team has expertise in the offering, installing, and maintaining of all of your business phone system needs. Please contact us immediately for more information.
Enquiries
Contact a business sales expert. Please provide your contact details and our sales team will get back to you.
Technical Support
We will answer your product specific questions such as product usage of your devices, or symptom resolution, etc.
